Problems with Remote Viewing not connecting nor loading while installing the WEBCAM drivers. Our web viewing software requires the PC to download and install our ActiveX Scripts. Due to some Internet Explorer security settings, this can prevent the needed files from being downloaded and installed properly. To resolve this issue, please follow the instructions below: • Click on Start, then Control Panel • Launch Internet Options • Click on the Security Tab • Click on the Custom Levels button • Scroll Down till you find the following options -Download unsigned ActiveX controls -Initialize and script ActiveX controls not marked as safe for scripting • Set the above options to prompt • Click OK to apply these changes • Click OK This should allow your browser to download and install the needed files correctly and allow you access to your DVR. I have lost my CD-key, what do I do? Option 1: If you previously uninstalled the software and now need to reinstall it but do not have the CD-Key, you can do a system restore to a previous date and obtain the CD-Key from the Registry by following the steps below.
After completing the steps, you will see a registry file call SN on the right hand side, your CD-Key is the 16 digit number that follows. • Click start • Choose Run • Type in Regedit • Click on HKey_Local_machine • Choose Software • Choose DSS • Choose DVR ***Note: This will not work if you have reformatted the computer or reinstall windows. ***Note this will only work on the NV series line. Option 2:If the CD-Key is not able to be retrieved, you can purchase a new CD-Key ($15) by clicking on this link and following the ordering process. How do I set up AVerMedia DVR for Remote Viewing?
There are three primary steps you need to follow to enable web viewing over the internet. The first step is to set up the system that has the NV card to access your network. The second step is to setup your router. The third step is to setup a DDNS to allow computers on the internet to see the DVR system through the router. Best cc ide for mac.
Step 1:Once the card has been installed and the software has been setup, you will need to setup the network option with the following steps. • Make sure the DVR system is connected to the network and able to connect to the internet. • Go into the NV software. • Click on Setup, then Network. • Enable the cameras to make them viewable over the internet.
• Remember the Server IP and remote console Port that is currently being used. • Remember the Web Viewer Port. ( Default is 80, but you can change this if your network has any restrictions on ports.) • Click Ok, then OK again • In order for PCs to access your DVR, the Network option must be enabled. Click on the Network button shown on the window. The button should change color, which will indicate that the option has been turned on.
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Once you have the network information from your system. You can go to a different computer on your network.
Then open Internet Explorer and type the IP address of the NV server in the address box and hit enter. This should connect to the NV server. If set up correctly, you should be prompted to install an ActiveX control. Give permission to install the ActiveX. It will then proceed to installing the correct software into the remote computer.
If successful, a login will appear and our Web Viewer will be visible. Step 2:If you are able to connect through your LAN, then the settings on your NV server should be working. You will need to go into your router settings.
Depending on the model and brand of the router, you may need to consult the router manual to do the following. • Please verify that the Remote Console Port, Web Viewer Ports are opened and not being blocked or restricted in any way by your router.
• Please set up a port forwarding. Depending on what ports you are using for Remote Console and Web Viewer, those specific ports need to be forwarded to the correct IP address of the NV server. Once the port forwarding is set, your router should be able to route any request for your NV server to the correct IP address. Step 3:If you are on a dynamic IP network, then you will need to setup a DDNS. We offer DDNS at the following site, please note that you will need your CD-Key to access this feature. You can visit us at ddns.avers.com.tw.